Privacy Policy

Last Updated: October 31, 2025

Zelatrixone ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Zelatrixone.sbs and use our SEO content strategy educational services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account or enroll in courses
Subscribe to our newsletters or communications
Complete forms or surveys
Contact us via email or phone
Participate in interactive features of our platform

This information may include:

Name and contact details
Email address
Phone number
Billing and payment information
Educational background and preferences
Profile information and preferences

Automatically Collected Information

When you access our platform, we automatically collect certain information about your device and usage patterns, including:

IP address and location data
Browser type and version
Operating system
Access times and dates
Pages viewed and navigation patterns
Referring website addresses
Device identifiers

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:

Remember your preferences and settings
Understand how you use our platform
Improve our services and content
Deliver personalized content and recommendations
Analyze platform performance and user behavior

How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our educational services
Processing enrollments and managing your account
Delivering course content and learning materials
Processing payments and transactions
Sending administrative information and updates
Responding to your inquiries and support requests
Personalizing your learning experience
Analyzing usage patterns to improve our platform
Sending promotional communications and newsletters
Detecting and preventing fraud or security issues
Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Payment processing and billing services
Cloud hosting and data storage providers
Email delivery and communication platforms
Analytics and performance monitoring services
Customer support and helpdesk tools
Marketing and advertising partners

Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities, including:

Compliance with legal obligations
Protection of our rights and property
Prevention of fraud or security issues
Protection of the safety of users or the public

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

The nature and sensitivity of the information
The purposes for which we process the information
Legal and regulatory requirements
Our legitimate business interests

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication procedures
Employee training on data protection
Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. You can review and modify your account information by logging into your account settings.

Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion

You may request deletion of your personal information, subject to certain exceptions where we are required to retain data for legal or legitimate business purposes.

Opt-Out

You can opt out of receiving promotional communications by:

Clicking the unsubscribe link in our emails
Adjusting your account notification preferences
Contacting us directly at help@Zelatrixone.sbs

Cookie Management

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your experience on our platform.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.

Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending an email notification for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Zelatrixone
Lebuh Cator, 30450 Ipoh, Negeri Perak, Malaysia
Email: help@Zelatrixone.sbs
Phone: +6042812594

Your Consent

By using our platform and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Additional Information for Specific Regions

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including:

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale of personal information
The right to non-discrimination for exercising your privacy rights

European Residents

If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation, including:

The right to object to processing of your personal information
The right to restrict processing in certain circumstances
The right to lodge a complaint with a supervisory authority
The right to withdraw consent at any time

Data Processing Legal Basis

We process your personal information based on the following legal grounds:

Performance of a contract when providing our services to you
Legitimate interests in operating and improving our platform
Compliance with legal obligations
Your explicit consent where required

We are committed to transparency and protecting your privacy. Thank you for trusting Zelatrixone with your educational journey in SEO content strategy.