Terms of Use

Last Updated: April 26, 2025

Welcome to Zelatrixone. These Terms of Use govern your access to and use of our educational platform, courses, and services. By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing our content, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

2. Eligibility

You must be at least 13 years old to use our services. If you are under 18, you represent that you have obtained permission from your parent or legal guardian to use our services. By using our platform, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain features of our platform, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security and confidentiality of your account credentials
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Course Access and Enrollment

4.1 License Grant

Upon enrollment in a course, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the course materials solely for your personal, non-commercial educational purposes.

4.2 Course Availability

We strive to maintain continuous access to enrolled courses, but we do not guarantee that courses will be available indefinitely. We may update, modify, or discontinue courses at our discretion. We reserve the right to remove courses from our platform with reasonable notice when possible.

4.3 Enrollment Limitations

Course enrollment is personal to you. You may not share your account access, transfer enrollment to another person, or allow others to access courses through your account.

5. Payment and Refunds

5.1 Pricing

All prices are displayed in the applicable currency and are subject to change without notice. We reserve the right to modify pricing for courses at any time, though such changes will not affect purchases already completed.

5.2 Payment Processing

Payment is required at the time of enrollment unless otherwise specified. You agree to provide current, complete, and accurate payment information. By submitting payment information, you authorize us to charge the applicable fees to your designated payment method.

5.3 Refund Policy

Refund eligibility depends on the specific course and timing of your request. Generally, refund requests must be submitted within a specified period after enrollment. Refunds are processed at our discretion and in accordance with our published refund policy. Digital content that has been substantially accessed or downloaded may not be eligible for refund.

6. Intellectual Property Rights

6.1 Our Content

All content available through our platform, including but not limited to text, graphics, logos, videos, audio files, course materials, software, and compilations, is the property of Zelatrixone or our content providers and is protected by intellectual property laws. Our content includes:

Course videos, lectures, and demonstrations
Written course materials, worksheets, and documentation
Quizzes, assessments, and interactive exercises
Platform software and user interface elements
Trademarks, service marks, and branding

6.2 Restrictions on Use

You may not:

Copy, reproduce, distribute, or create derivative works from our content
Download course videos or materials except where explicitly permitted
Share, sell, rent, or transfer access to courses or content
Remove or alter copyright notices or proprietary markings
Use automated systems or software to extract data from our platform
Frame or embed our content on other websites without permission
Reverse engineer, decompile, or disassemble any platform software

6.3 User-Generated Content

When you submit content to our platform, including comments, questions, reviews, or forum posts, you grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable license to use, reproduce, modify, distribute, and display such content in connection with our services.

7. Acceptable Use Policy

You agree to use our platform only for lawful purposes and in accordance with these Terms. Prohibited activities include:

Violating any applicable laws or regulations
Infringing on intellectual property rights of others
Transmitting harmful code, viruses, or malicious software
Attempting to gain unauthorized access to our systems
Interfering with or disrupting our services or servers
Harassing, threatening, or abusing other users
Posting offensive, defamatory, or inappropriate content
Engaging in fraudulent activities or misrepresentation
Collecting user information without consent
Using our platform for commercial purposes without authorization

8. Community Guidelines

Our platform may include interactive features such as discussion forums, comments, and messaging. When participating in our community, you must:

Treat others with respect and courtesy
Stay on topic and contribute constructively
Respect diverse perspectives and experiences
Refrain from spam, advertising, or self-promotion
Protect your own and others' privacy

We reserve the right to remove content and suspend users who violate our community guidelines.

9. Certificates and Credentials

Completion certificates, when offered, verify only that you have completed the specific course requirements. Certificates do not constitute accredited degrees, official credentials, or professional certifications unless explicitly stated. You may not misrepresent the nature or value of any certificates earned through our platform.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. We do not control, endorse, or assume responsibility for third-party content or services. Your use of third-party websites and services is at your own risk and subject to their respective terms and policies.

11. Disclaimers and Warranties

11.1 Service Availability

Our services are provided on an "as is" and "as available" basis. We do not warrant that our platform will be uninterrupted, error-free, or free from harmful components. We may suspend or restrict access for maintenance, updates, or other reasons at our discretion.

11.2 Educational Content

While we strive to provide accurate and up-to-date educational content, we make no warranties regarding the completeness, accuracy, or reliability of course materials. Educational content is for informational purposes and does not constitute professional advice.

11.3 No Guarantee of Outcomes

We do not guarantee any specific results, career advancement, income level, or other outcomes from using our courses or services. Individual results depend on numerous factors beyond our control.

12. Limitation of Liability

To the maximum extent permitted by law, Zelatrixone and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from:

Your use or inability to use our services
Unauthorized access to or alteration of your data
Statements or conduct of third parties on our platform
Any other matter relating to our services

Our total liability to you for all claims arising from or relating to these Terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Zelatrixone and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from:

Your violation of these Terms
Your violation of any rights of another party
Your use or misuse of our services
Content you submit to our platform

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us or using account closure features. Termination does not entitle you to refunds for fees already paid.

14.2 Termination by Us

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, with or without notice. Reasons for termination may include:

Violation of these Terms or our policies
Fraudulent or illegal activity
Extended inactivity
Request by law enforcement or government agencies

14.3 Effect of Termination

Upon termination, your right to access and use our services immediately ceases. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through our platform, email, or other reasonable means. Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

16. Modifications to Services

We may modify, suspend, or discontinue any aspect of our services at any time, including course availability, features, or pricing. We are not liable to you or any third party for any modification, suspension, or discontinuation of our services.

17. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

18. Communications

By creating an account, you consent to receive electronic communications from us, including emails about your account, course updates, promotional offers, and service announcements. You may opt out of promotional communications through your account settings or by following unsubscribe instructions in emails.

19. Dispute Resolution

19.1 Informal Resolution

If you have a dispute with us, you agree to first contact us and attempt to resolve the dispute informally. Please send a detailed description of your dispute to our support team.

19.2 Arbitration Agreement

Any dispute arising from or relating to these Terms or our services that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

19.3 Class Action Waiver

You agree to bring claims against us only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Zelatrixone regarding our services.

20.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us.

20.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

20.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet service failures.

20.6 Relationship

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and Zelatrixone. You are an independent user of our services.

21. Accessibility

We strive to make our platform accessible to all users. If you encounter accessibility barriers or require accommodations, please contact us so we can work to address your needs.

22. Student Conduct and Academic Integrity

We expect all learners to maintain academic integrity. Prohibited conduct includes:

Cheating on assessments or exams
Plagiarism or submitting others' work as your own
Sharing quiz answers or assessment solutions
Using unauthorized aids during evaluations
Manipulating grading systems or certificates

Violations may result in course failure, certificate revocation, or account termination.

23. Export Controls

Our services and educational content may be subject to export control laws. You agree to comply with all applicable export and import laws and regulations.

24. Contact Information

If you have questions, concerns, or feedback about these Terms of Use, please contact us:

Zelatrixone
Lebuh Cator, 30450 Ipoh, Negeri Perak, Malaysia
Phone: +6042812594
Email: help@Zelatrixone.sbs
Website: Zelatrixone.sbs

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.